Impact Leadership Conference 2014

Wednesday, 29 Jan 2014, 08:30 - 17:00



CFG and NPC are delighted to announce the second Impact Leadership Conference on 29th January 2014 at Inmarsat Conference Centre, London.

Get involved with the event at where there are blogs, the latest updates and opportunities to contribute.

Follow the latest news about the conference on Twitter with #impactconf2014

Confirmed speakers:

William Shawcross, Chair, Charity Commission
James Turner, Director of Programmes and Partnerships, The Sutton Trust
David McCullough, Chief Executive, Royal Voluntary Service
Alex Bax, Chief Executive, Pathway
Georgie Parry-Crook, Director, Project Oracle
Sandy Pfeifer, Group Finance, Director, Institution of Civil Engineers
Kate Sayer, Partner, Sayer Vincent
Vicky Fathers, Head of Systems and Outcomes, Family Action
Pauline Clandillon-Baker, HR Business Partner, Family Action
Tim Crabbe, Founder member and Chair, Substance
Alex van Vliet, Consultant, NPC
Caron Bradshaw, Chief Executive, CFG
Tamsin Shuker, Impact Manager, Citizens Advice
Jeremy Nicholls, Director, SROI Network
Dan Corry, Chief Executive, NPC
Ian Oakley-Smith, Director, PricewaterhouseCoopers
Jonathan Taylor, Director of Finance & Resources, JDRF
Tris Lumley, Head of Development, NPC
Katherine Smithson, Policy and public affairs officer, CFG
Iain Pritchard, Partner, Adapta Consulting
Liz Essex, Head of Operations, Great Ormond Street Children's Charity
Eibhlin Ni Ogain, Senior Consultant, NPC
Paul Breckell, Chief Executive, Action on Hearing Loss
Charles Nall, Finance Director, Moorfields Eye Hospital
Cathy Pharoah, Professor of Charity Finance, Cass Business School
Richard Hawkes, CEO, Scope
James Barker, Consultant, NCVO
Shehnaaz Latif, Senior Evaluation Trainer and Consultant, CES
Anton Simanowitz, Social Performance Specialist, Oikocredit
Astrid Bonfield, Chief Executive, Queen Elizabeth Diamond Jubilee Trust
Charlotte Cole, Founder Trustee & Treasurer, Warrior Programme
Kieron Kirkland, Development Research Manager, Nominet Trust

With thanks to our media partner


To download the full programme click herepdf icon

Download the presentations below pdf icon

1A: Impact leadership: the basics - Kat Smithson, CFG

1A: Impact leadership: the basics - Sandy Pfeifer, Institution of Civil Engineers

1B: Impact leadership: embedding impact - Anton Simanowitz, Oikocredit

1B: Impact leadership: embedding impact - Shehnaaz Latif, CES

2A: Risk and impact - Kate Sayer, Sayer Vincent, Vicky Fathers & Pauline Clandillon-Baker, Family Action

2B: Impact measurement tools - Tim Crabbe, Substance

2B: Impact measurement tools - Alex van Vliet, NPC

2C: Data and systems - Iain Pritchard, Adapta Consulting

3A: Allocating resources for impact - Paul Breckell, Action on Hearing Loss

3C: Shared Measurement - Eibhlin, Ni Ogain, NPC

3D: Innovation - Kieron Kirkland, Nominet Trust




Welcome by the chair


Opening plenary: Prove to improve: a frame of mind
The keynote address will challenge current thinking about impact, underlining how an organisation’s approach to impact and evaluation can help it to best use the process to improve services and maximise impact.


Panel discussion: Impact leadership in practice: What’s the case for it and how do we make it happen?
Panel discussion on what the case for impact is and what impact leadership might look like for different roles within an organisation.


Tea and coffee break


Session 2


1A) Impact leadership: the basics
·         What is ‘impact leadership’ all about?
·         What does impact leadership mean for management information and decision-making processes?
·         What are the first steps in looking at impact in the context of my own organisation?
·         What is the best way to communicate my organisation’s impact?

1B) Impact leadership: embedding impact in organisational strategy
·         How can a theory of change help clarify our strategy and measure impact?
·         How can I put impact at the heart of decision-making?
·         How can we maximise impact through collaboration and partnership?
·         How can we address impact in internal and external communications strategy?

1C) Impact leadership: taking it to the next level and change management
·         How can we get trustees on board with impact leadership?
·         How can we motivate staff and volunteers to stay focused on impact?
·         How can we manage organisational and culture change?
·         How can we build staff skills and capacity in evidence literacy?




Session 3


2A) Risk and impact 
 Discussions about impact usually focus only on outcomes, but this session considers the costs of achieving the outcomes as well as the quality of the outcomes. Using a pilot study with Family Action, this session explains how techniques developed for risk management can help managers to manage and improve outcomes while managing their costs. 

2B) Impact measurement tools
This session will preview Inspiring Impact’s online marketplace which aims to match measurement tools with your needs. We will also discuss how this portal can help boost your impact leadership capacity and how to approach the range of tools available in your organisation’s context.

2C) Data and systems This session will discuss how to make data collection part of day to day operations and how to adapt and develop IT systems to enable better data collection and analysis.


2D) What is the role of Boards
This session will both look at the issues from the perspective of staff working with the board around impact and from the perspective of the trustee and the roles they take.



Move between workshops


Session 4


3A) Financing impact driven organisation
This workshop will look at how to make the business case for investing in impact, resourcing this work, and how to determine a proportionate approach.

3B) Progressing impact and evaluation
This workshop will look at how to improve approaches to evaluation over time and hot to use evidence collected to change programmes.

3C) Shared Measurement
This session will help you think through opportunities for collaboration on measurement and what can be learned from other fields/organisations that have tried a shared measurement approach.

3D) Innovation
This session will explore the relationship between innovation and impact. Are they mutually exclusive? How can we learn from X about to how to innovate and stay focussed on what you are trying to achieve?





Closing plenary: Earning trust and confidence
If we want to improve, it is essential that we are honest with ourselves, our funders and our beneficiaries about our mistakes. The closing plenary will focus on the challenges of openly talking about our failures or about contentious issues, and the link between being able to show learning and impact and the trust and confidence afforded to us by donors and other stakeholders. As well as presenting a challenge to many in the sector, this plenary will aim to highlight some key steps on the path to cementing our success.


Chair’s close

Venue Details


Inmarsat, 99 City Road, LONDON, EC1Y 1AX

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Bookings & Prices


  • CFG Charity Member - £143.00;
  • CFG Charity Member Colleague - £153.00;
  • Non CFG Charity Member - £204.00;
  • CFG Subscriber - £306.00;
  • Other Corporate - £408.00;
  • NPC member - £143.00

Terms and Conditions:

Written notice of cancellations up to 21 days before an event will incur a 25% administration fee. After this time period, a 100% cancellation charge will apply. Substitutions (i.e. name changes) for the course booked can be made free of charge.

CFG reserves the right to cancel any event two weeks prior to the event date. You will be entitled to a full refund or given the opportunity to transfer to an alternative date. However we regret that we cannot refund any travel or accommodation costs incurred by delegates. CFG accepts no liability if an event is cancelled or postponed for reasons beyond our reasonable control resulting from an act of God, governmental regulation, fire, war, terrorist activity or civil commotion.

It may be necessary for reasons beyond our control to change the date, time or the venue at any time prior to the event date. If this occurs you will be informed of changes and given the opportunity to cancel or transfer to an alternative date.

CFG reserves the right to amend the content of the programme or the speakers where necessary without consulting booked delegates.

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