IT Software

  • Choosing a Software Provider

    Author name: Not supplied
    Author organisation: COA Solutions Ltd
    Publication date: 01/03/2010
    Upload date: 14/04/2011

    This document is intended to help the reader choose between one business software supplier and another.

  • Reporting - Do you have the right tools for the job?

    Author name: The Access group
    Author organisation: Access
    Publication date: 01/01/2013
    Upload date: 26/09/2013

    When it comes to reporting, Finance Directors and their teams have more choice than ever. Despite the seemingly large array of reporting tools on the market, most fall into five main categories. In this paper, we looked at each in turn and explained their usage and benefits.

  • Valuing Your Customers – an Introduction to CRM

    Author name: Graham Jones
    Author organisation: BlueSpark Consulting
    Publication date: 27/04/2006
    Upload date: 15/04/2011

    All not for profit (NfP) organisations have recognised ‘customers’. However, in Custome Relationship Management (CRM), the definition of customer extends beyond the organisation’s supporters; it also includes business partners (eg. in supplying services),sponsors, full-time and voluntary officers, employees, the public, the media, regulatory bodies and any other key stakeholder.

  • Computer System Maintenance Agreements - Things to watch out for

    Author name: Natalie Elsborg
    Author organisation: Charles Russell LLP
    Publication date: 01/01/2010
    Upload date: 31/05/2011

    This document examines computer system maintenance agreements and what customers should look out for.

  • Email
  • Twitter
  • Facebook
  • Linkedin

© Charity Finance Group / © Charities Resource Network / Registered Office: 15-18 White Lion Street, London, N1 9PG.
A Company Limited by Guarantee. Registered in England No. 3182826, Registered Charity No. 1054914, Registered VAT No. 945 6038 09.